Jovo v3.1: Google Business Messages, NLP.js, Phone Integrations, and more

6 months ago, we released Jovo v3 with lots of integrations with platforms like Samsung Bixby, the web, and various ASR and NLU services.

Since then, with help from our great community, we've ben working on a lot of new features, bugfixes, and integrations. Everything is now bundled togeher in Jovo v3.1.

You can find all new features and improvements below:

New Features and Integrations
Improvements and Bugfixes
How to Update
- Breaking Changes
A Big Thank You

Like what we're doing? Support us on Open Collective!

New Features and Integrations

Below is a list of new features that we're excited about. You can find the full changelog here.

Build Conversational Agents for Google Business Messages

Learn more about Google Business Messages in the Jovo Marketplace.

Ever went to Google Maps to search for a business? I bet.

What if there could be a "Message" button right next to your business loation on Google Maps, Search, and other touchpoints your customers have with you in the Google ecosystem? Google Business Messages is all about this.

And with Jovo, you can now build automated conversational experiences for Google Business. Learn more in the Jovo Marketplace.

Open Source NLU with NLP.js

Learn more about NLP.js in the Jovo Marketplace.

Jovo now supports the free and open source natural language understanding (NLU) library NLP.js.

This integration allows you to host your own NLU service without sending data to an external API. Learn more in the Jovo Marketplace. Our Lindenbaum tutorial already uses this integration.

New Phone Integrations

This year, the need to provide automated customer support on the phone has been going through the roof. Since 3.0, there were two integrations added that help you build phone bots: